Consumer Health Record Access and Client Rights

Consumer Health Record Access and Client Rights (Texas)

Under Texas House Bill 4224 (effective September 1, 2025), clients of Socorro House have the right to access their health care records and to file complaints regarding services received.

Requesting Your Health Records

You may request a copy of your health care records by contacting Socorro House directly.

Email: socorrohouse@icloud.com

Phone: 940-435-4834

Texas Behavioral Health Executive Council (Licensing Authority)

You may contact the Texas Behavioral Health Executive Council regarding licensure or consumer concerns.

Texas Behavioral Health Executive Council

1801 Congress Ave., Suite 7.300

Austin, Texas 78701

Website: https://bhec.texas.gov

Phone: (512) 305-7700

Filing a Consumer Complaint

You may file a complaint with the Texas Behavioral Health Executive Council by visiting:

https://bhec.texas.gov